Job Summary: The Performance Improvement Analyst is responsible for effectively promoting performance and process improvement (PI) by providing project management, project facilitation and PI education regarding the PI process. Coordinates, leads and consults on continuous improvement projects, document and track results. Maintains and applies advanced knowledge of Six Sigma, Lean and PDCA techniques, tools and regulatory/legal standards to effectively facilitate effective and lasting change in process outcomes. Provides education, training and coaching direction on performance and process improvement. Monitors the outcomes of the training programs. Assists with special projects, committees, and performance improvement activities in support of department and organization goals. Performs other duties as needed.

Education and Experience: Bachelor's Degree in related field required. Minimum one year of direct experience with Performance Improvement, including Six Sigma and PDCA project.

Knowledge and Skills: Strong analytical and financial skills along with familiarity with databases required. Experience with statistics required. Demonstrates good problem solving skills. Medical terminology as indicated by department/area needs. Enter data into clinical databases and incorporating the data into the PI projects. Creating custom charts and graphs to display data collected. Additional training in word processing, Excel, personal computer use and knowledge of medical terminology, required. Knowledge of statistics and their use preferred. Advanced planning and organizational skills, critical thinking, setting and (quickly) resetting priorities, creation of suitable systems for complex maintenance and archiving of documents, anticipation of department needs for training or assistance, clear communication in English, orally and in writing, strong mathematical skills. Able to facilitate team process with initiation of data collection process and statistical tool use. Mental abilities and interpersonal skills consistent with position requirements (as defined below and in the stated performance standards). Able to demonstrate effective interpersonal and communication skills; teaching ability initiative; ability to collaborate with other healthcare professionals.

Licensures and Certifications: Six Sigma certification required within one year of employment.