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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available locations: Mexico or Portugal
About the department
Cloudflare's IT Enterprise Applications Team is a crucial pillar of the CIO Organization. The team operates Cloudflare's enterprise systems end-to-end, providing process cohesiveness across the functional business areas.
Role Overview:
Cloudflare's Enterprise Applications Team is seeking a dynamic and detail-oriented individual to fill the role of Go-To-Market Systems Administrator. Moreover, the ideal candidate will oversee SaaS license provisioning and management Cloudflare's Enterprise Applications, look for innovative ways on where we can be efficient with SaaS licenses, perform frequent audits to optimize license usage, and work collaboratively with cross-functional teams to improve the onboarding process for Cloudflare employees.
Key Responsibilities:
- Oversee and sustain SaaS applications license management, with a particular emphasis on automating provisioning and streamlining onboarding processes in collaboration with IT Operations and Infrastructure teams to improve operational efficiency
- Be the main point of contact to administer and oversee Enterprise Applications platform access for Sales, Marketing, Finance, Legal and BI departments. (Quip, SalesLoft, ZoomInfo, LinkedIn Sales Navigator, Gainsight and PRM platform)
- Triage and/or support the operational needs of the Global sales team, as well as Marketing, Finance, Legal, Customer Support, and various internal stakeholders as it relates to Enterprise Applications.
- Implement and maintain efficient automated processes for user provisioning and de-provisioning across multiple GTM Tools, while maintaining detailed documentation for onboarding and offboarding processes.
- Use industry standardized tools for vendor and license management such as Zylo, Productiv etc to monitor and manage software license counts and ensure vendor contract compliance and cost-effectiveness on behalf of respective departments.
- Conduct regular audits to assess license utilization and optimize allocation.
- Continuously identify opportunities for process optimization and automation within the Go-To-Market systems landscape.
- Work closely with cross-functional teams to Define,refine and document the employee onboarding process, ensuring a seamless and efficient experience for new joinees.
- Collaborate with stakeholders to gather requirements and implement solutions that meet business needs while adhering to security and compliance standards.
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- 3+ years Proven experience in system administration, with a focus on access management and automation within a heavily integrated Enterprise Systems landscape.
- Good understanding of CRM platform, preferably Salesforce.
- Experience administering integrated tools within the Salesforce ecosystem.
- Ability to prioritize and manage multiple projects and tasks simultaneously
- Self-starter and quick learner with the ability to work independently to tackle problems and build out unique scalable solutions
- Excellent written, verbal communication and presentation skills with the ability to collaborate with diverse teams.
- Experience working in a fast-paced environment
- Excellent analytical and problem-solving skills
- Prior experience with license management and auditing is a plus.
What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.
: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.
: We released to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you'd like to be a part of? We'd love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.