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As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:
The Senior Manager, Work Planning is responsible for leading and managing initiatives that support long-range work planning across Amtrak's portfolio of capital projects to ensure project readiness and promote effective and efficient project delivery. This position will support the development of an implementation action plan for accomplishing Amtrak's scope of work identified in the NEC Commission's CONNECT NEC plan. It will also lead Amtrak's engagement in the CONNECT NEC planning process and ensure alignment between Commission plans and internal Amtrak plans. This position will support the Director in organizational change management efforts necessary to accomplish the objectives of the department's new Project Services organization. This role requires strong data analysis skills, including proficiency in Power BI, experience with data sources, report and dashboard design, data transformation and modeling.

ESSENTIAL FUNCTIONS:

• Lead and manage complex, strategic initiatives that support long-range work planning (e.g., outage, workforce, and equipment planning and resource allocation) across Amtrak's portfolio of capital projects.
• Support organizational change management efforts necessary to accomplish the objectives of the department's new Project Services organization. Support development of a RACI Matrix outlining work planning roles and responsibilities across departments.
• Promote collaborative working relationships with internal stakeholders (e.g., Service Delivery & Operations Dept., Strategy & Planning Dept., Finance Dept.) and external stakeholders (e.g., FRA, NEC state and commuter rail partners, NEC Commission staff).
• Lead Amtrak's engagement in the NEC Commission's CONNECT NEC planning process and ensure alignment between Commission plans and internal Amtrak plans.
• Manage consultant team(s) supporting development of implementation action plan for accomplishing Amtrak's scope of work identified in the NEC Commission's CONNECT NEC plan. Ensure adherence to scope, schedule, and budget for consultant contract(s); manage all issues and risks affecting the project; establish effective communication protocols for conveying project status to stakeholders.
• Establish and implement resource allocation guidelines in coordination with relevant internal departments and ensure adherence to guidelines in resource allocation decisions.
• Design Reports and Dashboards in Power BI. The candidate should have a strong understanding of data visualization best practices and the ability to create intuitive and user-friendly visualizations that convey insights effectively.
• Analyze challenges, problems, and process breakdowns to ensure that lessons learned are used to improve work planning and project delivery practices; identify efficiencies and present recommended improvement opportunities to various levels of management.
• Prepare request for proposals (RFPs) to obtain consultant support for department-led initiatives and projects as needed.
• Effectively contribute to a safe and secure work environment for employees and travel experience for customers; demonstrate necessary leadership to support a zero incident and injury culture within Amtrak.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Transportation Planning, Public Administration, Public Policy, Business, Engineering, or a closely related field. A combination of education and experience will be considered.

Advanced knowledge of:

• Principles and practices of project management; capital planning and reporting; work planning (for capital construction projects); and project delivery.
• Microsoft Office suite, including word, high proficiency in Excel and Power Point; familiarity with Microsoft Project, Primavera P6 and Visio.

Skills and Abilities to:

• Communicate clearly and concisely in verbal and written form, including ability to articulate complex issues, and effectively interact with internal and external stakeholders at all levels.
• Effectively manage time, set priorities, and achieve results in a dynamic, fast-paced environment.
• Motivate and support people across the organization to work collaboratively to produce superior results; maintain a teamwork environment; work diplomatically across teams with varying objectives; solicit alternative points of view and objectively articulate the strengths and weaknesses of various options to reach an informed decision.
• Identify problems and develop and implement solutions; facilitate effective conflict resolution; network with internal and external stakeholders and leverage relationships to resolve complex project issues; exercise judgment and creativity in making decisions.
• Understand, interpret, and apply applicable laws, rules, regulations, policies, procedures, budgets, contracts, and labor/management agreements.
• Proficiency in Power BI, including the ability to create, manipulate, and visualize data using Power BI Desktop and Power BI Service. The candidate should be familiar with various Power BI features, such as data modeling, DAX calculations, data visualization, and report/dashboard design.
• Strong analytical skills and the ability to interpret and analyze data effectively using Power BI. The candidate should be able to understand business requirements, translate them into data models and visualizations, and derive meaningful insights and recommendations from the data.
• Experience connecting Power BI to various data sources, including databases (e.g., SQL Server, Oracle, MySQL), Excel files, SharePoint lists, cloud services (e.g., Azure, AWS), and other sources of structured and unstructured data.
• Knowledge of data transformation techniques, such as data cleaning, shaping, and modeling, using Power Query Editor and Power Pivot. The candidate should be able to prepare and transform data for analysis and reporting purposes effectively.

PREFERRED QUALIFICATIONS:

• 11+ years of experience in project management and/or transportation planning with an emphasis on management and oversight of complex, strategic initiatives and projects.
• Advanced knowledge of:
• Amtrak's operations, mission, goals, and business lines.
• Theories, principles, and practices of passenger railroad systems design, construction, operations, and maintenance.
• Railroad basic infrastructure and components, including track, structures, communications, signals, and electric traction systems.

Experience with and understanding of key stakeholders:

• U.S. Department of Transportation / Federal Railroad Administration
• NEC Commission organization and membership
• Relevant Congressional Committees and their membership
• State and local governments
• Commuter railroads
• Freight railroads

WORK ENVIRONMENT:
Willingness to travel approximately 25% based on business requirements

Work in an office. Hybrid work schedule, 3 days in the office (flexible to 2), 2 days remote

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $135,800-$176,040. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings .

Requisition ID:161560
Posting Location(s):Pennsylvania; District of Columbia; New York
Job Family/Function:Research & Strategy
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR * 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. *1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.