UC San Diego Health is a Magnet designated organization, which is a prestigious recognition that applies to only 10% of all U.S. hospitals. Magnet is the "gold standard" for nursing excellence and is based on strengths in five key areas, which include transformational leadership, structural empowerment, exemplary professional practice, new knowledge, innovation and improvements and empirical outcomes. UC San Diego Health has held its Magnet status since 2011.

As an Access Nurse specializing in Gastroenterology, you will play a crucial role in remote patient care, ensuring high standards of healthcare delivery. Your responsibilities will revolve around conducting comprehensive telephonic symptom triage for GI patients and managing referrals, with a particular emphasis on GI experience, telephonic nursing, hepatology, motility/esophageal disorders, specialty ambulatory care, and GI/hepatology procedural experience. Your primary duty involves conducting thorough symptom triage for GI patients, assessing their needs, and determining appropriate referrals for further evaluation or treatment. Additionally, you will triage procedure referrals, ensuring prompt and accurate handling to facilitate efficient scheduling and follow-up.

In your capacity, you'll be accountable for triaging symptom calls, addressing concerns, and complications to ensure continuity of care and enhance patient outcomes. Collaborating closely with healthcare providers, patients, and team members is integral to fostering effective communication and care coordination in a virtual setting.

Providing exceptional telephonic care to GI patients is fundamental. You'll be expected to demonstrate empathy, professionalism, and clinical expertise in all interactions, prioritizing patient safety and satisfaction.

Aligned with ANA Standards of Practice and Professional Performance, you'll exercise autonomous nursing care, making independent judgments within interdisciplinary approaches to patient care. Thorough documentation of patient interactions, referrals, and care coordination activities is essential to maintain compliance with regulatory standards and organizational policies.Provide RN support to Expedited Consult Clinic providers as required, facilitating the efficient management of patient consultations and referrals. Your contributions in this aspect will be instrumental in ensuring the smooth functioning of patient care services.

While not required, a cover letter is highly recommended when applying to this position.

• Must be a graduate from an accredited school of Nursing.

• RN License issued by the State of California.

• BART or BLS at time of hire with commitment to get BART within six (6) months of hire date.

• Must have a minimum of one (1) year active nursing experience.

• Must have recent GI/Hepatology experience.

• Must have recent clinical coordinator experience.

• Ability to perform triage and handle critical and/or urgent situations with accuracy, expediency and speed, accuracy and tact.

• Proficiency with Windows-based software including Microsoft Word, Excel, Outlook. Knowledge of computer systems and software used in functional area.

• Solid interpersonal and customer service skills. Strong ability to communicate effectively, both orally and in writing.

• Ability to be diplomatic and highly organized. Ability to remain calm under pressure and apply sound judgment.

• Ability to manage and oversee multiple tasks simultaneously.

• BSN.
• GI Experience.
• Telephonic Nursing Experience.
• Hepatology experience.
• Motility and/or Esophageal experience.
• Specialty Ambulatory Care experience.
• GI/Hep Procedural experience.
• Epic Experience.

• Must be able to work various hours, days, shifts, on-call and various locations based on the Medical Center's business needs.
• Employment is subject to a criminal background check and pre-employment physical.
• The position is a remote position that requires a stable and strong internet connection.
• Hours are M-F 0800-1730